Privacy

Connecting hearts since 1988...

Privacy Statement

Preservation of your privacy is important to the Milton Keynes Ananda Club (MKAC) and we are committed to letting you know how we use your personal information and to making only responsible use of your data.

References to “we”, “us”, “you” or “our” in this privacy statement are references to the MKAC, a charity registered in England and Wales, registered charity number: 1152284.

This statement relates to the various contact types associated with the MKAC, including members, individual contacts of office bearers, members and trustees.

1. What personal data we collect

The MKAC is a membership organisation and as a result, we collect details about you and your family, it registers as a member. In addition, we also ask for some basic personal information from you as an individual, in the following situations:

  • If you and your family sign up and accepted as a member of the MKAC.
  • If you sign up to become a volunteer for the MKAC.

This information will include your full name, job title, email address and phone number. We also may ask for some non-personal data (e.g. how you heard about the MKAC or the voluntary services you are interested in).

MKAC does not collects and stores any credit/debit card details of members or donors. any online payment for or event tickets is processed by third party Card payment websites like Paypal or JustGiving.

You are responsible for making sure you give us accurate and up to date information. If you provide information on behalf of another person, you will need to tell them how to find this privacy statement and make sure they agree to us using their information for the purposes set out in it.

We will also collect personal data when you access the community services or events we organise. Depending on the community service or events you use, the way we collect data is including but not limited to the following:

  • Downloadable resources – name and email address.
  • Member registration – name, postal address, contact number and email address.
  • Event sign up – name, email address and payment details (for paid events only).
  • Volunteer sign-up – name, postal address, contact number and email address .
  • Online feedback or research surveys – name and email address.

In all instances where we collect the data from individuals it’s in order to deliver our charitable services. 

2. How we use your personal data

We use your personal information to manage your membership account on our customer relationship management system and/or to provide the information you have requested from us. We never share your information with third parties, unless it is necessary to deliver the service you have requested from us. Primary examples of this include, but are not limited, to:

  • Sharing data with our event venues for security and safety purposes, or to ensure our accessibility obligations are met.
  • Sharing data with our external event staff or volunteers, including our trainers.
  • Sharing data with your mentor if you have signed up for the programme like Yoga or Meditation sessions.

We never share your information with third parties for marketing purposes without asking for specific, unambiguous consent. For example, some of our events are delivered alongside a relevant partner (e.g. community voluntary service organisations). On some occasions, we might ask you if we can share those details with the partner. This will be very clear on the event sign up form. If in any case, this consent is not received then your data will not be shared.

3. Communications

As a member of the MKAC, you will receive regular, relevant communications from us (e.g. a periodic email and an events bulletin) or Mobile messaging Applications like WhatsApp. Signing up as a member includes automatic subscription to these communication channels. From time to time, we may also contact you to ask you to engage with various campaigns or events we organise on behalf of MKAC.

If you are not a member of MKAC, however have provided email details in any past MKAC event(s), you might receive occasional communication related to upcoming events.

You have the right to withdraw your consent from receiving our communications at any time. For more information, see section 4 below. You can unsubscribe from communication channels without affecting your membership status with the MKAC.

4. Your rights to be informed

To update your data

If you wish to access or rectify personal data that has been collected (see section 1 for examples) or if you wish to receive any personal data we hold on you, please contact mkanandaclub@gmail.com and we will respond to your request within one calendar month. 

To delete your data

If you wish to have your data removed entirely from our records, please contact
mkanandaclub@gmail.com and we will respond to your request within one calendar month.

Please note that for legal reasons we are required to keep financial/transactional records for a minimum period of six years from the end of the financial year in which the transaction was made.

To withdraw your consent

If you wish to withdraw your consent from receiving our email communications, this can be done by replying an email you receive from us, with ‘unsubscribe’ on the subject field.

To object to, or restrict data processing

If you object to the processing of your personal data, or wish to restrict the way in which it is processed by us, please contact mkanandaclub@gmail.com and we will respond as soon as possible. Please note that this may affect our ability to deliver our services to you.

5. How long we retain your data

We retain your personal data for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation, typically 6 years). In addition, personal data may be securely archived with restricted access (and other appropriate safeguards) where there is a need to continue to retain it.

We will ask you on a regular basis to update your membership details.

Financial records, including those of event payments and refunds, will be retained for a minimum period of six years from the end of the financial year in which the booking was made in order to comply with statutory obligations. 

6. Questions or complaints

If you have questions or a complaint about the way your personal data has been processed by the MKAC, please email mkanandaclub@gmail.com and we will look in to this for you as a matter of priority.

If you wish to take your complaint further, you can contact the Information Commissioner’s Office (ICO), which is the independent regulatory authority who exist to uphold information rights in the UK. For more information, visit their website or call their helpline on 0303 123 1113.

7. Changes to our privacy statement

Updates to this privacy statement will appear on this website. This privacy statement was last updated on 30/04/2019.